Product Delivery Manager - Digital Technology, Finance Portfolio
Company: EDWARD JONES
Location: Saint Louis
Posted on: April 24, 2024
Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000+ branch offices where our
more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients
and receives branch office support, so they can focus on building
deep relationships with clients. Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help
U.S. and Canada branch teams deliver an ideal client experience. We
continue to grow to meet the needs of long-term individual
investors.
Team Overview:
Edward Jones invested $1+ billion in technology infrastructure,
digital initiatives, and virtual business enablement tools. We're
currently in the test and learn phase and are looking for talented,
motivated professionals that want to be part of this
transformational journey. Cloud-based architecture and modern
technical capabilities will enable us to grow our impact while
providing the best client experience possible.
The Partnership and Branch Incentives product team within the
Finance technology portfolio is looking for a Product Delivery
Manager to lead a team of technologists delivering custom
applications to our Financial Advisors across the firm in support
of their independent advisory needs.
Technology at Edward Jones is all about relationships- with our
clients and with each other. From that first brainstorm with the
product owner to Scrum ceremonies where we celebrate deliverables
and prioritize the backlog- we work together as a team.
What You'll Do:
- Continual strategy setting and evaluation of delivery team
structure in alignment with firm need
- Demonstrated ability to build strong partnerships and
relationships with Product Team, QA, UX, PMO and Enterprise
Architecture
- Removing obstacles and coordinating resources to continually
increase team throughput, predictability, and quality
- Reducing cycle times and improving usability scores by driving
improvement of all things related to the SDLC for their teams
- Working with Shared Services teams within Digital Technology to
remove impediments and obstacles for improvement of product
delivery and cycle time
- Setting of product team success measures to deliver the right
value to our clients
- Contribution and maintenance of a product technology roadmap
and backlog and the application of architectural standards in the
team's deliverables
- Develop and execute on-going improvements for processes related
to the team (e.g. incident management escalations)
- Deep understanding of the product team's systems, processes,
priorities, and technologies while representing these aspects to
all levels of Digital leadership
- Guide teams to do their work in a way that minimizes key-person
dependencies and knowledge silos
- Representation to ensure firm and division processes are
followed and risk is reduced by the product team (e.g. compliance
change management, information security, etc.)
- Ability to hold teams accountable for setting and achieving
Service Level objectives In the people leadership part of this
role, this leader will be responsible for:
- Coaching and mentoring of each team member through observation
and timely feedback
- Identification of key team positions and develop ready-now
successors
- Develop and execute on-going improvements for processes related
to the team (e.g. resource management and support processes).
- Establish and maintain effective communications and
relationships across teams, departments, vendors, and other
divisions
- Must be able to establish and maintain effective relationships
with vendors while aligning to the firm's objectives What
Experience You'll Need:
--- Bachelor's degree required or related work experience
--- Minimum of 5 years of experience directly related to
Information Systems technology with at least 1 year in a leadership
role (mentoring associates, lead analyst, project leaders, etc.)
preferred
--- Deep, experience-based expertise on all aspects of SDLC best
practices
--- Practical understanding of agile product development principles
and values
- 100 Best Workplaces for Millennials in 2022, published Fortune
July 2022, Great Places to Work data as of March 2022. Compensation
provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for
Millennials by Great Places to Work and Fortune magazine. The
privately held firm ranked No. 2 overall, in its fourth appearance
on the list.
- 2022 Fortune Best Workplaces for Women, published September
2022, research by Great Places to Work , data as of August 2021.
Compensation provided for using, not obtaining, the rating.
- Edward Jones has been named to the 2022 Best Workplaces for
Women list by Great Places to Work and Fortune magazine, ranking
No. 45.
- 2022 Fortune's 100 Best Companies to Work For, published April
2022, research by Great Place to Work , data as of August 2021.
Compensation provided for using, not obtaining, the rating.
- For the 23rd time, Edward Jones has earned a spot on the
Fortune 100 Best Companies to Work For ranking by Great Places to
Work and Fortune magazine. Edward Jones ranked No. 35 on the
prestigious 2022 list.
- 2022 Best Places to Work For LGBTQ+ Equality, Great Place to
Work in partnership with Human Rights Campaign Foundation,
published Equity Magazine January 2022, data as of July 2021.
Compensation provided for using, not obtaining, the rating.
- Edward Jones scored 100 percent on the Human Rights Campaign
Foundation's 2022 Corporate Equality Index (CEI) the nation's
foremost benchmarking survey and report measuring corporate
policies and practices related to LGBTQ+ workplace equality. The
ranking designated Jones as one of the best places to work for
LGBTQ+Equality. Edward Jones does not discriminate on the basis of
race, color, gender, religion, national origin, age, disability,
sexual orientation, pregnancy, veteran status, genetic information
or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their
contributions, and we recognize individual efforts through a
rewards program that promotes a long-term career, financial
security and well-being. Visit our career site to learn more about
our total compensation approach, which in addition to base salary,
typically includes benefits, bonuses and profit sharing. The salary
range for this role is based on national data and actual pay is
based on skills, experience, education, and other relevant factors
for a potential new associate:
Salary: $113810 - $193785
Category: Headquarters
Keywords: EDWARD JONES, Saint Peters , Product Delivery Manager - Digital Technology, Finance Portfolio, Accounting, Auditing , Saint Louis, Missouri
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