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Director of Administrative Operations

Company: Behavioral Health Response
Location: Saint Louis
Posted on: February 17, 2026

Job Description:

Job Description Job Description Position Summary The Director of Administrative Operations is responsible for oversight and coordination of non-clinical administrative operations of the organization, ensuring efficiency, compliance, and delivery of consistent and effective operations. Provides and fosters cross departmental support and collaboration. Works closely with the Insurance and Operational Compliance Officer and the Quality and Compliance Team to develop effective and efficient administrative systems and processes. Essential Functions: Develop and implement administrative procedures and policies to enhance organizational efficiency and productivity. Ability to identify, develop and present administrative and operational process improvements. Coordinate and communicate with department heads to understand their administrative needs and ensure timely delivery of services. Streamline administrative processes and systems to optimize workflow, minimize redundancy, and improve overall effectiveness. Manage and monitor applicable budgets, expenses, and purchasing activities to ensure cost-effectiveness and adherence to financial guidelines. Manage employee-related administrative tasks, including onboarding, offboarding, performance evaluations, and employee records management as applicable. Maintain and update organizational policies, ensuring compliance with legal and regulatory requirements. Manage facilities and office services that may include space planning, maintenance, and security. Implement and/or maintain records management systems to ensure efficient document storage, retrieval, and disposal. Contribute to oversight of technology and IT infrastructure, ensuring effective utilization and troubleshooting of hardware and software systems. Provide Strategic Guidance, Planning and Decision-Making. Consult with other departments to ensure seamless communication and support. Direct daily office activities, manage workflow, and implement systems for efficiency. Oversee and manage the daily operations of the administrative team, including supervising administrative staff, delegating tasks, and providing guidance and support. Recruit, train, provide routine supervision, foster professional development, evaluate, and manage administrative personnel, fostering a productive environment. Create and enforce administrative policies, ensuring adherence to regulations. Develop, manage, and monitor budgets, track expenses, and ensure financial compliance. Negotiation of applicable contracts and agreement with vendors. Facilitate effective communication and collaboration among team members, stakeholders, and clients. Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices. Education, Experience and Skills Required: Master’s degree: Business Administration, Public Health, or another related field. Minimum 5 years managerial experience. Proven experience as an Administrative Director. Proficiency in administrative operations management and team leadership. Strong organizational and time management skills. Effective communication and interpersonal abilities. Proficiency with clinical and operational data management tools. Experience with Risk Management, Quality Improvement and Compliance. Facilitate effective communication and collaboration among team members, stakeholders, and clients. At BHR, we believe that every team member has an integral role in the lifesaving treatment we provide. We are a trauma informed agency, and we hire people who are passionate about our mission and are committed to improving the lives of those we serve through our trauma informed models of practice. Behavioral Health Response is an equal opportunity employer and considers applicants without regard to race, color, national origin, ancestry, religion, creed, age, disability, sex or sexual orientation, gender identity or expression, genetic information, veteran status, marital status, national origin, or any other legally protected status.

Keywords: Behavioral Health Response, Saint Peters , Director of Administrative Operations, Administration, Clerical , Saint Louis, Missouri


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