? (Only 24h Left) Retention Representative

Company: CarShield
Location: Saint Peters
Posted on: November 2, 2025

Job Description:

CarShield is seeking talent to join its growing Retention team. This role is responsible for handling incoming calls from existing customers that wish to cancel their service. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their sales and value-building skills to use! Reporting to the Retention Manager, this position is responsible for: - Answering inbound calls from existing customers. - Assessing customer needs and developing a strategy for their retention. - Building value in product by communicating services provided and customer savings. - Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. - Maintaining current knowledge of products and services offered. - Other tasks as assigned. Pay Rate and Benefits for Customer Retention Representative: - $25/hour, plus performance bonus! (Average ~$26/hour). - Group Insurance (Medical, Dental, Vision, Life, etc.). - 401k with Employer Match. - Paid Time Off at 6 months. - Discounted CarShield policies. - Discounted Tuition at Lindenwood University. - Professional Development Opportunities. - Basketball, table tennis, billiards, and other recreation on-site. - Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). - And more! Compensation details: 25-30 Hourly Wage PIc4ef2a16a58d-37156-38831066

Keywords: CarShield, Saint Peters , ? (Only 24h Left) Retention Representative, Customer Service & Call Center , Saint Peters, Missouri