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Sales/Project Manager

Company: Michael's Flooring Outlet
Location: Saint Peters
Posted on: July 2, 2019

Job Description:

Customer Service Manager--Our Proud HeritageMichaels Flooring Outlet's has long been regarded as the premier flooring stores in St Louis, St Charles County's and throughout Midwest. A locally owned and operated, First generation business for over 22 years, we are known for our superior customer service and our professional staff. Because we belong to the largest floor covering cooperative in the world our company offers the very best flooring products, in several high volume showrooms, with only the most qualified installers.We believe in creating a family friendly work environment - one where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.--Are you the Ideal Candidate?If you are a self-motivated, detail oriented individual we will provide the tools and training you need to achieve outstanding success. If you're the type of person who desires compensation based on results, your financial security is assured by being assertive, creative, and satisfying our customers' needs while demonstrating financial responsibility.----About the PositionThis position is the front-line contact for everyone in the store: both customers and employees. You would be stepping into a fast-paced position where follow-up is critical, where your computer skills will be put to the test, and yet where you also must demonstrate an empathy and compassion for your customers and your employees while being open and receptive to feedback.--This position requires someone who is a self-starter and extremely well organized, and thrives in a fast paced environment.--While not an all-inclusive list, the following are some of the duties and expectations of the position:----------Support entire staff (sales team, installation team, management team, and others) by following up on problems and issues by making customer calls----------Demonstrate strong, adaptive computer skills - especially in Microsoft Word, Microsoft Excel, and Microsoft Access (you will be asked to show proficiency with any or all of these programs ahead of or at any in-person interview)----------Forwarding customer information requests (and then following up on them) to the appropriate member of the store team----------Generates and directs order processing that impacts the customer's needs----------Surveys customers on a periodic basis to measures satisfaction--We offer the following opportunities and benefits:----------Paid PTO----------Employee discounts----------Retirement Account--------Health Insurance Benifits --Retail experience and/or Flooring Experience are helpful, but we will train the right candidate.--How to Apply:Please provide the following:----------An up-to-date resume and brief cover letter outlining your experience for the position----------Salary history and/or requirements

Keywords: Michael's Flooring Outlet, Saint Peters , Sales/Project Manager, Executive , Saint Peters, Missouri

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