Customer Service Representative - Starting at $17-19/hour!
Location: Saint Peters
Posted on: January 16, 2023
Voted a Best Place to Work by Glassdoor and the St. Louis
Business Journal, CarShield is an energetic, fast-paced, and
growing company looking to add key talent to the team. We are
seeking driven, results-oriented people who approach each day with
positivity and a Customer First mentality and those that thrive in
a competitive atmosphere! We offer a competitive base compensation
and benefits package, including medical, dental, vision, life,
401k, and discounted tuition at Lindenwood University!
We believe in developing our people and rewarding those that work
to achieve results. We strongly believe in promoting from within,
so all team members are encouraged to strive for the next level of
personal and professional development.
Reporting to the Customer Service Manager, this position is
Answering inbound calls from existing customers.
Assisting customers with general inquiries, making payments, and
questions regarding claims.
Handling customer concerns and escalating issues as needed,
ensuring all efforts are made to retain existing customers.
Working with finance and administration.
Maintaining a consistently positive attitude and customer first
approach to deliver stellar service to all customers.
Maintaining current knowledge of products and services offered.
Other tasks as assigned.
Requirements for Customer Service/Retention Rep:
Strong attention to detail and the ability to follow
Ability to present oneself well over the phone.
Excellent customer service skills.
Strong communication skills.
Ability to effectively multi-task.
Experience in a call center environment a plus (training will be
Must be able to be licensed by the State of Missouri (application
process and fee supported by company).
Bilingual (English/Spanish) a plus.
If you are looking to join an awesome team and are driven to
succeed, apply now!
Keywords: CarShield, Saint Peters , Customer Service Representative - Starting at $17-19/hour!, Hospitality & Tourism , Saint Peters, Missouri
Didn't find what you're looking for? Search again!