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Full-Time Customer Service Representative (Mid Rivers)

Company: Weekends Only Furniture & Mattress
Location: Saint Peters
Posted on: August 13, 2019

Job Description:

Full-Time Customer Service Representative

Mid Rivers


At Weekends Only, our mission is to save customers money and time, and that experience begins with our people! We accomplish this by sticking to our core, People-Centric values: Citizenship, Honesty, Collaboration, Learning & Growth, Efficiency, Safety and, of course, having fun along the way! If this sounds like an environment that you would like to be a part of, we would love to have you!


Job Description

Our Customer Service Representatives (CSR) are the final stop in our sales process, and ensure our customers leave happy. This is not your average customer service position; our CSRs coordinate many details per transaction, including helping our customers understand and apply for different financing options, scheduling deliveries, and maintaining accurate account notes ensuring order accuracy. Our CSRs also possess a firm understanding of our sales process, to ensure each customer fully understands the policies and processes that directly affect their order.


Our Customer Service Representative positions have wages starting at $11.50 per hour, based on experience. This position is scheduled on Friday, Saturday, and Sunday.


A People-Centric Culture

We know that our business is not solely defined by the product that we sell. We sell furniture, but the core of our business is people.


There are many perks to being a member of our team. We offer a competitive compensation package, along with two weeks paid vacation. Our 401(k) plan is immediately fully vested and has a 100% employer match up to 3%. We offer affordable health, vision and dental benefits, as well as options for life and disability insurance. Full-Time employees can also take advantage of our generous tuition reimbursement for education with no limitations on fields of study.


We believe that by embracing a truly People-Centric culture, we recognize that our success as a business cannot be measured just in dollars and cents, but in fostering meaningful relationships that value the lives of the people at the heart of what we do and how we serve.


An Ideal Candidate Would Possess




  • Good alpha-numeric data entry and basic math skills
  • Ability to interact with customers in a professional and friendly manner
  • Good computer skills
  • Knowledge of point of sale process, including cash handling
  • Ability to speak to company policies and service offerings
  • Ability to meet and exceed customer needs
  • Ability to maintain confidentiality regarding customer information


    Does this sound like you? If so, Weekends Only could be your next home away from home. We are passionate about providing great merchandise at an unparalleled value for our customers, while also giving back to our communities and creating an inclusive workplace environment. No matter your previous experience or expertise, we can assist you in improving self while you help us to be better Weekends Only brand!


    Soare you our next Weekender?

    Weekends Only is an Equal Opportunity Employer (EOE)

Keywords: Weekends Only Furniture & Mattress, Saint Peters , Full-Time Customer Service Representative (Mid Rivers), Hospitality & Tourism , Saint Peters, Missouri

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