Asset Protection Associate - Mid Rivers Mall
Company: J.C. Penney
Location: Saint Peters
Posted on: November 21, 2022
Supports Shrinkage and Safety Awareness programs: Aids Store
Management to communicate current shrinkage and safety topics.
Conducting surveillance: Observes customers and contractors
(CCTV/floor) activities to detect theft, fraud or suspicious
activity, collects investigative intelligence related to ORC
activity and fraud, takes direction from AP management to monitor
team member activity as needed, reports infractions of company
policy to AP and/or store management.
Detaining and Interviewing suspects: Conducts interviews in
accordance with local laws and Company policy on customers and
contractors suspected of theft, reports suspected fraud to AP
management or Market Investigations as needed.
Maintaining records: Creates and manages records using approved
Company methods, proper retention of evidence and disposition of
Participating in Court Hearings: Attends hearings, updates
appropriated files and maintains relationships with local law
Supports Safety programs: Identifies and address potential hazards
to customers and associates, takes initiative to correct minor
hazards, conducts incident investigations and completes associated
Supports Internal investigations: Takes direction from AP
management to collect evidence regarding internal investigations,
acts as an interview witness as needed
Perform responsibilities in accordance with company policies and
procedures in order to drive sales and profit. Applicants must be
18 years of age or older and have a high school diploma or GED.
Core Competencies & Accomplishments:
- AP knowledge- Learn and stay up to date on Company policy and
procedures relating to loss prevention and relevant local legal
- Balanced Temperament Maintains composure and handle high stress
situations in a calm/effective manner. Handles difficult situations
- Results: Solve problems and make smart decisions that drive
sales, profit or customer service; execute your work efficiently
and effectively; inspire strong performance in yourself and
- Ownership: Provide great customer service; cooperate and build
positive, inclusive and respectful relationships; take
accountability for your actions and outcomes
- Intensity: Proactively find ways to improve the customer
experience; show the confidence and courage to do whats right; take
action with energy and urgency
At JCPenney, we share a passion for serving customers, supporting
our communities and being the best retailer for all families. As a
company founded on the Golden Rule, our success is rooted in the
belief that we treat everyone the way we would want to be treated.
At every touchpoint, customers discover stylish merchandise at
incredible value from an extensive portfolio of private, exclusive
and national brands. Reinforcing this shopping experience is the
customer service and warrior spirit ofassociates across the globe,
all driving toward the Company's mission to help customers find
what they love for less time, money and effort.
Working at JCPenney means joining a dedicated team of associates
who are encouraged to be uniquely themselves in a safe, caring and
welcoming environment. It is a place where careers prosper,
accomplishments are celebrated and diversity flourishes. Its a
place thats meant for you.
If eligible, we offer a competitive benefits package including
medical/dental/vision, term life insurance, paid vacation/holidays,
and 401(k) with company match. All associates are eligible for an
associate discount on JCPenney merchandise.
Job Title: Asset Protection Associate - Mid Rivers Mall
Job ID: 1099814
J.C. Penney Company Inc.
Keywords: J.C. Penney, Saint Peters , Asset Protection Associate - Mid Rivers Mall, Other , Saint Peters, Missouri
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