EHR Application Support II

Company: Compass Health Network
Location: Saint Peters
Posted on: January 24, 2023

Job Description:

The EHR Application Support II is responsible for providing user support and services for EHR applications utilized by providers, nursing, health care clinicians, and ancillary staff.Responsibilities include:Provides fundamental support for EHR applications. Facilitates the upkeep and design of appropriate user training materials with super users and serves as training resource to the agencyResponsible for creation, maintenance of EHR form and creating of reports for printing documentationRecord, track and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolutionAlso serves as a liaison/change agent between clinicians and IT professionals to facilitate the adoption of new systems, procedures and workflow.Responsible for assisting in evaluation, planning, implementation, and upgrading of all electronic health record and associated software systems.Collaborates with providers, nursing, and health care clinicians regarding clinical workflow to ensure successful implementation of technology that benefits patient care and achieves expected outcomes.Responsible for assisting in the design, delivery and improvement of in-house software applications training programs and related courseware.Assists projects, attend meetings, workshops, and various programs, as neededAlthough driving is not an essential function of the position, a valid license and agency established minimum automobile coverage are required in the event the employee drives during the course of employment.Other duties as assignedHigh School/ GED requiredBachelor's degree preferred in computer science or related fieldAt least three (3) years equivalent work experience required if no bachelor's degreePrevious experience with other Electronic Health Records is preferredProven experience with troubleshooting principles, methodologies and issues resolution techniquesAbility to conduct research into software development, delivery concepts, and technical application issuesCompass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."Why join us?We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.At Compass Health Network, these are just a few of the benefits that we offer as an organization:Competitive benefitsAdvancement opportunitiesProfessional developmentLicensure supervisionMentor opportunitiesTuition reimbursementScholarship programEmployee Assistance ProgramHeadspace AccessPaid time off & Paid HolidaysNHSC Loan Repayment ParticipantWe welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Keywords: Compass Health Network, Saint Peters , EHR Application Support II, Other , Saint Peters, Missouri