Patient Service Representative - Family Medicine

Company: BJC Medical Group
Location: Saint Peters
Posted on: April 3, 2021

Job Description:

Job ID: 1214532Employment Status: Full-Time More Information BJC Medical Group is a dynamic, multidisciplinary group with locations across the St. Louis metropolitan and outlying areas. The physicians, providers and staff of BJC Medical Group provide the highest level of care to thousands of patients every day. Barnes Jewish St. Peter's Family Medicine is a practice located near the BJH St. Peter's Campus and focuses on complete family care. Overview Role Purpose Serves as a lead for front office activity. Directs the patient flow process at the physician office. Performs patient check in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visit. May support office as switchboard operator as needed. Responsibilities --- Handles telephone calls from patients, forwarding calls needing triage.--- Performs receptionist duties.--- Verifies health insurance payment information and educates patients on the applicable regulations. Collects payments and records data.--- Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges.--- Coordinates information with Central Billing Office to ensure all charges are captures and properly collected.--- BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.Minimum Requirements Degree --- High School Diploma or GEDExperience --- 2-5 yearsBenefits StatementNote: not all benefits apply to all openings- Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan*/403(b) Plan- 401(k) plan- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts- On-Site Fitness Center (depending on location)- Paid Time Off Program for vacation, holiday and sick time- Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health CenterLegal StatementThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.Equal Opportunity Employer

Keywords: BJC Medical Group, Saint Peters , Patient Service Representative - Family Medicine, Sales , Saint Peters, Missouri