Customer Service Representative

Company: CarShield
Location: Saint Peters
Posted on: May 23, 2023

Job Description:

Voted a Best Place to Work by Glassdoor and the St. Louis Business Journal, CarShield is an energetic, fast-paced, and growing company looking to add key talent to the team. We are seeking driven, results-oriented people who approach each day with positivity and a "Customer First" mentality and those that thrive in a competitive atmosphere! We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University!We believe in developing our people getting results. To do so, we regularly review employee performance to identify and reward your efforts. When it comes to leadership roles, we believe in promoting from within, so all team members are encouraged to strive for the next level of personal and professional development. The only constant at CarShield is change and growth!CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with the Sales department. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential!Reporting to the Pre-Sales Screener Manager, this position is responsible for:* Gathering key information from prospective customers and supporting their transition to the Sales team;* Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience;* Maintaining current knowledge of products and services offered;* Other tasks as assigned.Requirements for Pre-Sales Screener Representative:* Strong attention to detail and the ability to follow directions;* Ability to present oneself well over the phone;* Excellent customer service skills;* Strong communication skills;* Highly coachable;* Ability to effectively multi-task;* Willingness to work 1-2 Saturday(s) per month;* Experience in a call center a plus (training will be provided);* Bilingual (English/Spanish) a plus.Pay Rate and Benefits for Pre-Sales Screener Representative:* $15/hour, plus bonus! (Average with performance bonus included-$18/hour)* Group Insurance (Medical, Dental, Vision, Life, etc.);* 401k with Employer Match;* Discounted Tuition at Lindenwood University;* Professional Development Opportunities;* Gym, basketball, and other recreation on-site;* And more!If you are looking to join a company that will recognize your efforts, and help you progress in your career, apply today!Job Type: Full-timePay: $15.00 - $22.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* On-the-job training* Paid time off* Referral program* Vision insuranceExperience level:* No experience neededShift:* Day shift* Evening shift* Morning shiftWeekly day range:* Monday to Friday* Rotating weekendsWork setting:* In-personWork Location: In person

Keywords: CarShield, Saint Peters , Customer Service Representative, Sales , Saint Peters, Missouri