Customer Service Screener Representative

Company: CarShield
Location: Saint Peters
Posted on: November 19, 2023

Job Description:

CarShield is a Best Place to Work, as voted by Glassdoor, the St. Louis Business Journal. We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University!We believe in developing our people getting results. When it comes to leadership roles we believe in promoting from within, so you have the opportunity to get to the next level of personal and professional development. The only constant at CarShield is change and growth!Why Work with CarShield?* Competitive pay, with most positions offering performance bonuses!* Excellent medical coverage with employer cost sharing.* 401k with employer match.* Fitness facilities and on-staff personal trainer and fitness classes.* Laid-back, but highly driven, work environment with the best team in town.CarShield is seeking talent to join its growing Pre-Sales team, located at our St. Peters facility. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential!Reporting to the Pre-Sales Screener Manager, this position is responsible for:* Gathering key information from prospective customers and supporting their transition to the Sales team;* Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience;* Maintaining current knowledge of products and services offered;* Other tasks as assigned.Requirements for Pre-Sales Screener Representative:* Ability to work On-site/in-office at our headquarters in St. Peters, MO;* Strong attention to detail and the ability to follow directions;* Ability to present oneself well over the phone;* Excellent customer service skills;* Strong communication skills;* Highly coachable;* Ability to effectively multi-task;* Willingness to work 1-2 Saturday(s) per month;* Experience in a call center a plus (training will be provided);* Basic computer and typing skills;* Bilingual (English/Spanish) a plus.Pay Rate and Benefits for Pre-Sales Screener Representative:* $15/hour, plus performance bonus! (Average -$18/hour)* Group Insurance (Medical, Dental, Vision, Life, etc.);* 401k with Employer Match;* Discounted CarShield policies;* Discounted Tuition at Lindenwood University;* Professional development opportunities;* Basketball, and other recreation available on-site;* Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters);* And more!If you are looking to join a company that will recognize your efforts, and help you progress in your career, apply today!Job Type: Full-timePay: $15.00 - $22.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Disability insurance* Employee discount* Health insurance* Life insurance* Paid time off* Paid training* Vision insuranceWork Location: In person

Keywords: CarShield, Saint Peters , Customer Service Screener Representative, Sales , Saint Peters, Missouri